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Proactive Monitoring and Maintenance

Proactive Monitoring and Maintenance

Proactive Monitoring and Regular Monthly Maintenance is the key to avoiding downtime!

Monitoring servers, workstations, and network devices proactively allows for faster response times when issues occur.  Topp IT Services provides PROACTIVE MONITORING & MAINTENANCE of the following services to insure that your IT environment is healthy and secure.

CPU, Memory & Disk Space

Monitor system resources on servers and workstation to identify performance bottlenecks proactively. Monitoring of network components and servers and workstations is an important part of ensuring a stable and secure IT environment . Generally, monitoring is either an automated or manual task that forms part of a routine maintenance schedule for your environment.  At Topp IT Services we use the appropriate tools and methods in order to undertake monitoring to a new level.

Backups & Disaster Recovery

Your data is vital to your organization and Topp IT Services puts the highest importance on keeping it protected. Backup systems but be maintained in order to remain effective. Allow us to assess and monitor your current backup solution, and help you devise a new solution when you outgrow it. Our engineers work within your budget to design a backup system to meet your needs. We can assist you to utilize the latest backup technologies: Drive Imaging, Dedicated Backup Servers, Data De-duplication, Continuous Data Protection and Off-site/Cloud Backups.

Server Up-Time

When servers or storage devices fail the impact can be widespread across large numbers of users, employees and customers. We understand the impact of server and storage failure on an organization’s operations, that’s why we have specific escalation procedures in place for server and storage maintenance. We cover all major manufacturers and provide fix times from as little as 4 hours.

Windows Updates

Keeping your servers and workstations up to date is one of the most important maintenance tasks that needs to be done. Before applying updates to your system, confirm that you have a recent backup or snapshot if working with a virtual machine so that you have the option of reverting back if the updates cause you any unexpected problems. Our engineers here at Topp IT Services make sure all of your systems have the most recent updates and patches.

Antivirus and Anti-Malware

Topp IT Services provides antivirus and anti-malware software to protect you systems and data from malicious acts, such as deleting files, accessing personal data, or using your computer to attack other computers.  We ensure that the latest patches and definitions are updated and are alerted of issues before they may arise.

Custom Services

Your business is unique, and not like every other business out there. Topp IT Services offers a variety of services. We can custom tailor a package for your needs. If your business is expanding, or you feel that your network is lacking for your current users, we can evaluate your current setup and come up with the best solution for your organization. Thanks to many partnerships with hardware and software vendors, we can provide the best solutions to meet your goals intended for small business.

Contact us now for a FREE Network Evaluation!

Contact Us

Corporate Headquarters

1110 Saginaw St.
Scranton, PA  18505

Allentown Location

2018 Union Blvd.
Allentown, PA 18109

Montoursville Location

190 Choate Cir #1
Montoursville, PA 17754

Altoona Location

700 S. Kettle St.
Altoona, PA 16602