Monitoring servers, workstations, and network devices proactively allows for faster response times when issues occur. Topp IT Services provides PROACTIVE MONITORING & MAINTENANCE of the following services to insure that your IT environment is healthy and secure.
Monitor system resources on servers and workstations to identify performance bottlenecks proactively. Monitoring of network components, servers and workstations is an important part of ensuring a stable and secure IT environment. Generally, monitoring is either an automated or manual task that forms part of a routine maintenance schedule for your environment. At Topp IT Services we use the appropriate tools and methods in order to take monitoring to a new level.
Your data is vital to your organization and Topp IT Services puts the highest importance on keeping it protected. Backup systems must be maintained in order to remain effective. Allow us to assess and monitor your current backup solution, and help you devise a new solution when you outgrow it. Our engineers work within your budget to design a backup system to meet your needs. We can assist you to utilize the latest backup technologies: Drive Imaging, Dedicated Backup Servers, Data De-duplication, Continuous Data Protection and Offsite/Cloud Backups.
When servers or storage devices fail the impact can be widespread across large numbers of users, employees and customers. We understand the impact of server and storage failure on an organization’s operations. That’s why we have specific escalation procedures in place for server and storage maintenance. We cover all major manufacturers and provide fix times from as little as 4 hours.
Keeping your servers and workstations up to date is one of the most important maintenance tasks that needs to be done. Before applying updates to your system, confirm that you have a recent backup, or snapshot if working with a virtual machine, so that you have the option of reverting back if the updates cause you any unexpected problems. Our engineers here at Topp IT Services make sure all of your systems have the most recent updates and patches.
Topp IT Services provides antivirus and anti-malware software to protect your systems and data from malicious acts, such as deleting files, accessing personal data, or using your computer to attack other computers. We ensure that the latest patches and definitions are updated, and that you are alerted of issues before they may arise.
Your business is unique, and not like every other business out there. Topp IT Services offers a variety of services. We can custom tailor a package for your needs. If you business is expanding, or you feel that your network is lacking for you current users, we can evaluate your current setup and come up with the best solution for you organization. Thanks to many partnerships with hardware and software vendors, we can provide the best solutions to meet your goals intended for small business.