Managed IT Services for your business in Scranton & North East Pennsylvania

Our IT company has been providing tailored IT solutions to businesses in NEPA for over 60 years.

Are you looking for ultimate confidence knowing that your IT network will never let your business or your customers down? Say goodbye to the fear of damaging cyber-attacks that could impact your operations and business reputation.

As one of the most trusted managed IT service providers in North East Pennsylvania, Topp Business Solutions will take the time to understand your current business needs and future goals. We’ll then use these insights to maintain and prime your technology for peak performance, today and well into the future.

Get in touch 1-800-982-4021
IT Company providing Managed IT services in Scranton.

What are Managed IT Services?

Managed IT solutions are a way for your business to outsource their IT operations to a provider like Topp Business Solutions.

Once we’ve been engaged, we’ll become responsible for maintaining and managing your technology infrastructure, which includes hardware, software, and networking components.

We also provide ongoing technical support, troubleshooting, and software updates. This can help your business save time and resources, as you no longer have to manage these tasks in-house.

Additionally, managed IT solutions can also help improve your businesses cyber security posture. As an IT provider, we have a lot of experience and expertise in securing networks, preventing data breaches, and responding to security incidents. We also provide data backup and disaster recovery services, ensuring that important data and systems are protected in case of a failure or disaster.

Overall, managed IT solutions can provide businesses with a cost-effective and efficient way to manage their technology infrastructure, while also helping them to stay secure and productive.

Is your business experiencing IT issues?

In today’s competitive business landscape, your organization needs to be ahead of the digital curve. It’s also no longer acceptable to experience unexpected or prolonged downtimes due to IT technology failures.

Despite all of the benefits of technology and digital transformation, businesses of all sizes and industries are prone to IT challenges. That is why you need a robust IT business solutions provider who can provide tech support and ensure your systems are reliable, safe and optimized.

Here at Topp Business Solutions, we provide ongoing tech support and managed IT solutions to take the pressure off your business by managing your day-to-day IT needs while ensuring your systems are always operating at peak efficiency – for an affordable and fixed monthly fee.

Chat to an expert today 1-800-982-4021

How our IT services work

IT Assessment

This process helps our team gain an in-depth understanding of your business. We assess the current IT infrastructure of your business and analyze its weaknesses before recommending a tailored IT solution to upgrade your system at optimal rates. If you don’t have a current or updated IT system, we provide advice around a suitable new IT environment and help set it up to meet your business needs.

Data Collection

Our expert team will visit your site to gather information about your current IT environment and begin the documentation process. They work their way through an extensive IT engineering checklist of discovery items and procedures, covering things such as network investigation, security assessment, backup verification, server room inspections, and policy documentation.


Once we have the foundational assessment information ready, we present it to you and define what’s needed along with our suggested IT execution roadmap. The orientation meeting includes a discussion of all findings, including our digital recommendations. It also includes the final tailoring of IT support procedures as required by your business.

Execution & Reporting

After your approval, we begin working on your custom IT plan. Whether it’s setting up a new IT infrastructure on-premises, hardware installation or delivering a Cloud-based solution, we work alongside you and in alignment with your business goals. We also provide you with regular training and updates about your IT security implementation, new system setup and more, while also monitoring your IT system round the clock.

Why choose Topp Business Solutions as your IT Solutions Provider?

Topp Business Solutions provides proactive IT Managed Services using a remote monitoring and management (RMM) platform to continually monitor the health and performance of your IT network, all without any kind of disruption to your employees’ activities.

There are a wide range of benefits that come with enlisting the services of a managed IT service provider like us. Not only do issues get resolved quickly, but you also have access to the latest technology, knowledge and innovative solutions that can maximize up-time and increase productivity.

Save money by minimizing downtime

System downtime not only impacts the productivity and profitability of a business. It can also have a damaging effect on its reputation if customers experience frustrations as a result.

Don’t waste valuable employee time with broken, slow or over-complicated technology. Our expertise will mean your system remains robust and up to date.

Proactive 24/7 support

We offer round the clock IT support in Scranton to help you troubleshoot issues faster. Improve your IT functionality, get after-hour support and access on-call technicians whenever you need them.

You can also depend on reduced system vulnerabilities and prompt the quick resolution of any tech or IT challenges that may arise during your work hours.

Regular data backups

If disaster strikes your network, you’ll want to be confident knowing that your business data is safely backed up. Otherwise, the consequences could be devastating.

Topp’s regular managed back-ups will minimize expensive downtime, ensure business continuity and mitigate reputation damage.

Strategic IT Planning

Understanding the opportunities technology offers your business is key. So, we constantly review your technology and help you plan the next steps in its evolution. By doing this, your network will be continuously improved.

We’ll offer unique and scalable IT solutions that closely align with your needs and will help your business grow.

Stabilize your network and improve performance

By allowing our expert IT team to make recommendations for appropriate network improvements, patches and updates, daily tech frustrations are reduced and downtime is minimized.

These can result in increased productivity and a better experience for both your team and customers.

Up to date cybersecurity protection

Regular managed backups, ongoing network monitoring, and strategic contingency planning – these are the steps that will enable you to have the reassurance that comes from knowing your network is monitored 24/7 by our team of cybersecurity experts.

Comprehensive monitoring & management

Topp Business Solutions manage and monitor your office technology to avoid problematic issues and minimize downtime. We also provide software updates, patches, alerts, virus protection, backups, automate redundant tasks, and much more.

Talk to an IT Expert

Schedule an obligation-free walk through and assessment of your office’s current IT systems

From proactive remote monitoring, to liaising with other software providers
on your behalf, we ensure you always receive Topp quality IT solutions that are tailored to your bespoke needs.

Contact Topp Business Solutions today to schedule an obligation-free walk through and assessment of your office’s current IT systems.

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